Got questions? We've got answers.

Turns out people have questions when they're putting words on wine. Here are the big ones.

Label Size & Design

What size are your Plonk Plasters?

Our Plonk Plasters are designed to fit over existing labels on the majority of 750ml bottles of wine (or beverage of your choice). If you're ordering for a different bottle size, get in touch and we'll see what we can do.

💡 Pro tip: Bottle shapes vary more than you'd think. We recommend holding your Plonk Plaster up against your bottle before applying it - and if needed, trim the edges for a perfect fit. A good pair of scissors and a steady hand go a long way.

Applying Your Plonk Plaster

How do I apply the Plonk Plaster to the bottle?

It's easier than you think:

1. Make sure the bottle is clean and dry - no moisture or dust make for best conditions.
2. Trim to fit as needed before peeling your Plonk Plaster carefully from the backing sheet.
3. Starting from one edge, press the Plonk Plaster onto the bottle and smooth it down as you go to avoid bubbles. It can be applied over existing bottle labels or on virgin glass.
4. Run your thumb firmly over the Plonk Plaster to make sure it's fully adhered.

Will the Plonk Plaster stick properly to a cold bottle?

For best results, apply your Plonk Plaster at room temperature before chilling the bottle. Plonk Plasters applied to a wet or condensation-covered bottle may not adhere as well.

Are the Plonk Plasters waterproof?

Our labels are water-resistant and hold up well in a chilly bin or fridge - but we wouldn't recommend submerging them in an ice bucket for hours on end.

Where are your Plonk Plasters designed and made?

We design and print our Plonk Plasters ourselves, here in New Zealand. No third party suppliers - you’re supporting us direct when you buy from us (thank you!).

Lead Times

How long does it take to make my order?

We typically process and dispatch orders within 1-2 business days. During busy periods (Christmas, Valentine's Day, Mother's Day, sick kids at home - you know the drill), it may take a little longer. We'll always let you know if there's a delay.

Can I get a rush order?

If you're in a pinch, contact us before placing your order and we'll do our best to help. We can't always guarantee it, but we'll give it a crack.

Delivery

Where do you deliver?

Currently we deliver within New Zealand (tracked) and Australia (untracked). Shipping rates and timeframes are calculated at checkout based on your location but are estimates only.

How long does delivery take?

Within New Zealand, most orders arrive within 1-2 business days after dispatch but we can’t control the postie so do account for delivery delays. Rural addresses may take a day or two longer.

Australia deliveries may take around two weeks following dispatch and are not tracked.

Do you deliver to rural addresses?

Yes! Rural delivery is available across New Zealand. Please note that rural addresses incur an additional rural delivery fee which you can add-on as a product (search Rural Delivery Surcharge in our store).

How do I track my order?

Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. Use that to follow your parcel's journey to your door.

My order hasn't arrived - what do I do?

First, check your tracking link. If it's been longer than expected and tracking isn't showing any movement, get in touch and we'll investigate for you.

Still got questions? We're friendly, we promise. Send us a message and we'll get back to you as soon as we can.